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WebRing offers personal support to our premium members. For all members we have developed an extensive FAQ, help pages, New Features FAQ and public support forums that support staff also monitors.

For simple answers to many common questions, first visit our FAQ page. All questions and answers found there were submitted by members just like you. If you don't find the answer to your question, return to this page, and try one of the topic-specific support forums.

	Members Use this forum to find answers to basic membership questions.

	Ring Managers Ring Managers should consult this forum for help managing rings.

	Publisher If you encounter difficulties using Publisher or just want to seek help creating pages, see this forum.

	Webspace Need help figuring out the CMS or RTE in your Webspace area? Experiencing troubles? Use this forum.

	WebRing Blog Use this forum to report troubles or to seek help with your WebRing blog.

	WebRing Widgets Use this forum to seek help with a WebRing widget or to suggest one.

	General/Other Use this forum to find answers to basic membership questions.

Most Frequently Asked Questions

Below are some of the most frequently asked questions, or questions related to the page you just left:

You may see a a membership in your View ring sites list that, when you try to edit, returns an "Unauthorized Access" or "Ring Does Not Exist" error message. More about the individual message you've received is below. Instructions for handling the situation follow.

Unauthorized Access: The membership no longer exists but for some reason, most likely an update was not performed due to a server being offline during the update operation - this is rare but does happen, your account was not updated properly.
Ring Does Not Exist: The membership actually no longer exists because the manager deleted the ring and as in the situation described above your account was not updated properly. It's even possible that the NavBar for that ring appears active with full navigation commands (which don't work). It is possible that you will receive "RDNE" errors for pending or suspended memberships, as well as active. Since the ring was deleted while your membership still existed in some form, the membership still remains on your View ring sites list, but when you attempt to manage it, you see the "ring does not exist" error message.

Whether you've encounted a UA, RDNE, or both, the process is the same, you need to have your account purged of any invalid entries. Log in and read the Member Resources & Technical Support Forum post on UA/RDNE errors. You must be logged in to be able to proceed. Instructions for having these purged are on that page, please read it carefully.

WebRing Support requests that a situation this easy to solve be handled in our Forum. Please do not contact WebRing Support for UA/RDNE memberships.

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